Refund & returns

Because firecrackers are perishable, regulated goods, returns are limited. We confirm every order by call before dispatch so the contents, total and delivery are agreed up front.

• Damaged-in-transit items: report within 48 hours of delivery with photos.
• Wrong item dispatched: we replace or refund the difference.
• Cancellations are possible before dispatch — let us know on the call.

TODO_CONFIRM: replace with the verified, legally reviewed refund policy.